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Declare Withdrawal

To ensure that your withdrawal is processed quickly and clearly, please also include the following information in your message:

• Order number or invoice number
• Product name of the affected item(s)
• Date of order or date of receipt of the goods (if known)

If possible, please include the order or invoice number in the subject line.


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Further Information on the Withdrawal Process

Once we have received your withdrawal notice, we will confirm receipt and review your request.

Please do not return any goods to us without prior notice. Information regarding the return shipment and the next steps will be provided by our customer service team once your withdrawal request has been processed.

For repairs, warranty claims, or other service requests, please use our Returns / RMA page.